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From32US$ /night
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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Malaysia

Grand Alora Hotel, a 4-star property nestled in the heart of Bandar Baru Mergong Alor Star opposite TESCO hypermarket, offers state-of-the-art facilities with complimentary WiFi throughout and free parking.

Modern Room Amenities

The 235 rooms at Grand Alora Hotel feature 40-inch flat-screen TVs, safes, and air conditioning. All accommodations include private bathrooms with bathtubs and hot-water showers, plus tea/coffee making facilities.

Diverse Dining Options

Lengkuas Restaurant serves local and international breakfast buffets including American and continental options. The signature Dao Sheng Chinese Restaurant features Halal-certified Cantonese and Szechuan cuisines with Dim Sum selections. The Lobby Lounge offers traditional English Afternoon Tea with bamboo garden views.

Fitness and Events

The fully-equipped fitness center and outdoor pool cater to active guests. Meeting and banquet facilities accommodate up to 1,500 attendees with live feed capabilities.

Transport and Services

Located 74.5 miles from Penang International Airport and accessible within 1 hour 50 minutes to Langkawi by ferry. The 24-hour front desk provides luggage storage services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
295 sq. feet 
Bed options:
2 Single beds
Mountain view
Shower
Air conditioning
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Corporate King Suite
Max:
2 persons
540 sq. feet 
Bed options:
1 Double bed
City view
Shower
Bathtub
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Deluxe King Room
Max:
2 persons
295 sq. feet 
Bed options:
1 Double bed
Mountain view
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Alor Setar 1.4 mi
Airports
Penang International (PEN) 71.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Baggage storage
  • Elevator

Sports & Fitness

  • Exercise gym

Guest Parking

  • Electric kettle

Services

  • Laundry
  • Dry cleaning
  • Wedding services
  • Newspaper service

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool
  • Health club
  • Treatment room

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Malaysia
Map view
No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Malaysia
Nearby
Masjid An-Najjah
1300 ft
Restaurants
Rakuraku Sushi Japanese Restaurant
3000 ft
298

Reviews and Ratings

Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily return
5.8/10
Guest rating
Rooms
5.8
Location
8.4
Service
5.8
Dining
5.0
Guest reviews
5.8/10
based on 5 reviews
7.0
7.0/10 based on 1475 reviews
H.
United States of America, February  2025
6.0/10

I recently stayed at this hotel and found it to have a mix of positives and negatives. The view from my room was particularly fantastic, especially from the higher floors. However, I faced some challenges with room cleanliness and air conditioning issues. The location is convenient with local food stalls nearby, which I appreciated, but the facilities seemed outdated and in need of attention.

Rooms
5.0
I found the room to be a bit gloomy, even with all the lights on. The bathroom had some significant design flaws, like the shower area soaking the entire floor. On a brighter note, breakfast was delightful, especially the pulut with ikan masin and 'peknga'.
Service
6.0
The service was a bit slow and not very attentive during breakfast when it came to clearing plates. It took longer than I expected for staff to attend to check-in, particularly for families with small children.
Location
8.0
The hotel is strategically located, right across from a Tesco and surrounded by commercial centers, making it easy to grab a quick bite from local food stalls.
Dining
7.0
I found the dining options to be limited, especially at lunch and dinner, though breakfast was decent. There should be more healthy choices available at the salad bar.
Facilities
5.0
Facilities could definitely use some improvement as they felt outdated and not well-maintained. I saw some cobwebs and dirty windows during my stay.
Joseph
United States of America, February  2025
6.2/10

I had a fair experience at this hotel during my stay for an exhibition in Alor Setar. The hotel is clean and offers good value for money, with spacious rooms, though the breakfast variety was lacking and WiFi was frustratingly slow. Overall, it’s a decent choice if you're looking for a comfortable stay close to amenities, but not without its drawbacks.

Rooms
8.0
The rooms are spacious and clean, providing a comfortable place to unwind after a long day.
Service
5.0
Service was not ideal; there were some issues with the room amenities which were inconvenient.
Location
9.0
The hotel is conveniently located across from a Tesco supermarket and close to various food stalls, making it easy to find meals and essentials.
Dining
5.0
Breakfast options were quite limited, which was disappointing considering the overall quality of the stay.
Facilities
5.0
The hotel has a small swimming pool and gym, but WiFi access was quite poor.
Grace
United States of America, November  2024
6.4/10

My stay at Grand Alora was a real mixed bag. While the staff were friendly and remembered us from our previous visit, the overall experience left much to be desired. The rooms were comfortable, but I struggled with a few cleanliness issues. Breakfast was disappointing, and certain amenities were lacking, which detracted from what could have been a more enjoyable stay.

Rooms
6.0
The rooms were generally comfortable, but they had a significant issue with a lingering cigarette smell despite being on a non-smoking floor, and there were quite a few ladybugs around, which was an odd experience.
Service
7.0
While the staff engaged positively during breakfast and made an effort to assist, I did encounter issues with incorrect room access cards and some language barriers, which made communication a challenge at times.
Location
9.0
The hotel is conveniently located near various attractions and indeed feels quite strategic for getting around the area.
Dining
5.0
Breakfast options were limited and, unfortunately, not to my taste, which was quite salty for my liking. This was disappointing considering the hotel's standing.
Facilities
5.0
The amenities didn't fully meet expectations, especially the pool area that seemed to be neglected and not operational during our stay.
Robert
United States of America, October  2024
6.2/10

My stay at the hotel had its ups and downs. While the location is convenient and the staff tried their best to assist, the overall cleanliness and maintenance of the facilities left a lot to be desired. The issues with the room and dining experience really detracted from what could have been a great stay.

Rooms
5.0
The room I stayed in was somewhat clean but had a musty smell. There were areas needing attention, like peeling wallpaper and an obviously broken room safe.
Service
7.0
I found the staff to be friendly and attentive, but the service could improve, particularly during peak times when they seemed overwhelmed.
Location
8.0
The location is pretty convenient, with easy access to shopping and dining options nearby, which I appreciated.
Dining
5.0
The breakfast was adequate but lacked variety, and I noticed cleanliness issues during busy hours where crumbs and leftovers accumulated.
Facilities
6.0
Some facilities, like the pool, looked nice but had issues with cleanliness as well. The overall maintenance could definitely use some improvement.
Anita
United States of America, October  2024
5.0/10

My stay at the hotel was rather disappointing. I had high hopes for a luxurious experience, but the service was lacking, and the dining options fell below expectation. On a brighter note, the location was quite convenient, and the rooms had nice views. However, it was hard to overlook the issues with cleanliness and overall upkeep.

Rooms
5.0
The rooms offered nice views, but they weren't well-maintained. The bathroom design was not practical, and cleanliness was an issue.
Service
5.0
The service was not what I expected from a five-star hotel. Staff seemed overwhelmed and did not attend to guests promptly.
Location
8.0
The hotel's location is strategic, being close to shopping centers and restaurants, which is really convenient.
Dining
5.0
The breakfast options were very limited and didn't meet the standard expected from a four-star establishment.
Facilities
5.0
Facilities like the pool were not operational, and overall, the hotel felt under-equipped.
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Rooms and Guests2 Guests, 1 Room